← Return Back

Zabiha Beef ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or any related services on Android and iOS platforms.

By using Zabiha Beef services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and delivery address provided by the user while placing an order or creating an account.
• Order Information: Products ordered, quantities, prices, delivery details, and order history.
• Device Information: Device type, operating system (Android or iOS), browser type, and basic technical information.
• Usage Information: Interaction with our app or website.

2. How We Use Your Information

• Processing and fulfilling customer orders
• Delivering products to the correct address
• Communicating order status and updates
• Improving our services and customer experience
• Preventing fraud and ensuring security

3. Order Communications

We may contact customers via phone call, SMS, or WhatsApp regarding order confirmation, order acceptance, or delivery updates. Promotional messages are not sent without consent.

4. Data Storage and Security

We use reasonable security measures to protect your information. However, no method of electronic storage or transmission is completely secure.

5. Sharing of Information

We do not sell or rent your personal data. Limited information may be shared only with delivery personnel or legal authorities when required.

6. Third-Party Services

Our services may include third-party tools. We are not responsible for their privacy practices.

7. Children’s Privacy

Our services are not intended for children under 13 years of age.

8. User Rights

• Access personal data
• Request corrections
• Request deletion (where applicable)

9. Cookies and Local Storage

We may use cookies or local storage to save cart data, login state, and preferences.

10. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page.

11. Compliance

This policy complies with Apple App Store and Google Play Store requirements.

12. Contact Us

Zabiha Beef
Email: support@zabihabeef.com
Phone: +92 327 6292414